Support

Help & Support

Answers to common questions and ways to reach our team.

How do I create an account?

Download Rentzo from the App Store or Google Play, open the app, and sign in with your phone number. Follow the on-screen steps to complete your profile.

How do I list a property?

After signing in, go to the add listing flow from the app menu. Add photos, location, pricing, and property details, then publish when ready.

How do I contact a lister?

Open a listing and use the in-app chat to message the lister directly. Your conversations appear in the Inbox tab.

How do I report a listing or user?

Use the report option inside the app on the relevant listing or profile screen. Our team reviews reports and takes action when needed.

App not working as expected?

Try updating to the latest version, restarting the app, and checking your internet connection. If the issue continues, contact us with your device model and a short description of the problem.

Still need help?

Email us at support@rentzo.app or use the contact form.

Contact support